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Complaints

If you want to file a concern or complaint about ISJ Regional Medical Center's use or disclosure of protected health information, you can provide the written complaint or concern to the:

Privacy Officer
ISJ Regional Medical Center
1025 Marsh St
PO Box 8673
Mankato, MN 56002-8673

Privacy Officer
Springfield Medical Center - MHS
625 North Jackson Avenue
Springfield, MN 56087

Privacy Officer
Waseca Medical Center - Mayo Health System
501 North State St
Waseca, MN 56093

or the Department of Health and Human Services - Office for Civil Rights.

ISJ Regional Medical Center honors your right to file a concern or complaint. ISJ Regional Medical Center would not - nor could it legally or ethically - take action against you for filing a concern or complaint. Immanuel St. Joseph's - Mayo Health System reserves the right, however, to take necessary and appropriate action to maintain an environment that serves the best interests of its patients and providers.

For more information about any of Immanuel St. Joseph's - Mayo Health System's privacy practices, contact the Privacy Officer at ISJ Regional Medical Center.